Privacy Policy

Last Updated: December 2024

Introduction

At MapBoost Pro ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Google My Business optimization services and visit our website.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

1. Personal Information

We collect information that you provide directly to us, including:

  • Name and business name
  • Email address
  • Phone number
  • Business address and location
  • Google My Business account information (with your permission)
  • Payment information (processed securely through third-party providers)

2. Business Information

To provide our GMB optimization services, we may collect:

  • Current Google Maps ranking data
  • Business hours and service areas
  • Customer reviews and ratings
  • Business photos and descriptions
  • Competitor analysis data
  • Website analytics (if applicable)

3. Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent on site
  • Referral source
  • Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide and maintain our GMB optimization services
  • Audit Reports: To create comprehensive Google My Business audits
  • Communication: To contact you about your service, updates, and promotional offers
  • Improvement: To improve our services and develop new features
  • Analytics: To track performance and measure the success of optimizations
  • Legal Compliance: To comply with legal obligations and protect our rights
  • Marketing: To send you relevant marketing communications (with your consent)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service Providers

We may share your information with third-party service providers who assist us in:

  • Google My Business management platforms
  • Email communication services
  • Payment processing
  • Analytics and reporting tools
  • Customer support systems

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • SSL encryption for data transmission
  • Secure servers and databases
  • Regular security audits and updates
  • Limited access to personal information (need-to-know basis)
  • Employee training on data protection
  • Regular backups and disaster recovery procedures
Important: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to:

  • Provide our services to you
  • Comply with legal obligations
  • Resolve disputes and enforce agreements
  • Maintain business records for analysis

When your information is no longer needed, we will securely delete or anonymize it.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request a copy of the personal information we hold about you.

Correction

You can request that we correct any inaccurate or incomplete information.

Deletion

You can request that we delete your personal information, subject to legal requirements.

Opt-Out

You can opt-out of marketing communications at any time by:

  • Clicking the "unsubscribe" link in our emails
  • Contacting us directly
  • Updating your communication preferences

Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

Third-Party Services

Our website may contain links to third-party websites and services, including:

  • Google My Business
  • Google Analytics
  • Social media platforms
  • Payment processors

These third parties have their own privacy policies. We are not responsible for their practices or content.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect
  • The right to delete your personal information
  • The right to opt-out of the sale of personal information (we do not sell your data)
  • The right to non-discrimination for exercising your privacy rights

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending you an email notification for significant changes

Your continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: privacy@mapboostpro.com

Phone: 1-800-XXX-XXXX

Address: [Your Business Address]

Response Time: We aim to respond to all privacy inquiries within 48 hours.