Introduction
At MapBoost Pro ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Google My Business optimization services and visit our website.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access our services.
Information We Collect
1. Personal Information
We collect information that you provide directly to us, including:
- Name and business name
- Email address
- Phone number
- Business address and location
- Google My Business account information (with your permission)
- Payment information (processed securely through third-party providers)
2. Business Information
To provide our GMB optimization services, we may collect:
- Current Google Maps ranking data
- Business hours and service areas
- Customer reviews and ratings
- Business photos and descriptions
- Competitor analysis data
- Website analytics (if applicable)
3. Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referral source
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide and maintain our GMB optimization services
- Audit Reports: To create comprehensive Google My Business audits
- Communication: To contact you about your service, updates, and promotional offers
- Improvement: To improve our services and develop new features
- Analytics: To track performance and measure the success of optimizations
- Legal Compliance: To comply with legal obligations and protect our rights
- Marketing: To send you relevant marketing communications (with your consent)
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:
Service Providers
We may share your information with third-party service providers who assist us in:
- Google My Business management platforms
- Email communication services
- Payment processing
- Analytics and reporting tools
- Customer support systems
Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- SSL encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Limited access to personal information (need-to-know basis)
- Employee training on data protection
- Regular backups and disaster recovery procedures
Data Retention
We retain your personal information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain business records for analysis
When your information is no longer needed, we will securely delete or anonymize it.
Your Rights and Choices
You have the following rights regarding your personal information:
Access and Portability
You can request a copy of the personal information we hold about you.
Correction
You can request that we correct any inaccurate or incomplete information.
Deletion
You can request that we delete your personal information, subject to legal requirements.
Opt-Out
You can opt-out of marketing communications at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us directly
- Updating your communication preferences
Cookies
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
Third-Party Services
Our website may contain links to third-party websites and services, including:
- Google My Business
- Google Analytics
- Social media platforms
- Payment processors
These third parties have their own privacy policies. We are not responsible for their practices or content.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our services, you consent to such transfers.
California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:
- The right to know what personal information we collect
- The right to delete your personal information
- The right to opt-out of the sale of personal information (we do not sell your data)
- The right to non-discrimination for exercising your privacy rights
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last Updated" date
- Sending you an email notification for significant changes
Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Email: privacy@mapboostpro.com
Phone: 1-800-XXX-XXXX
Address: [Your Business Address]
Response Time: We aim to respond to all privacy inquiries within 48 hours.